Assistant director for online strategy and support

  • Migrated static html site to dynamic CMS in 6 months, implementing QA and ensuring improved distribution
  • Collaborated with ITS to produce new content functionality supporting marketing needs
  • Transformed public engagement by launching HLS presences on Facebook and YouTube
  • Drove development of internal communications portal from RFP, vendor selection, IA discovery and SharePoint site building, designing architecture for future content management
  • Provided actionable insights on user behavior and expectations by conducting large-scale marketing survey
  • Co-founded “Online Best Practices” forum for cross-departmental collaboration on internet-related issues
  • Authored law/policy articles, profiles and interviews for HLS Today News
  • Assisted in speechwriting for Deans Kagan and Minow (including 2011 Commencement Address)
  • Delivered academic tech initiatives through collaboration with IT, HPAC and peer institutions