- Migrated static html site to dynamic CMS in 6 months, implementing QA and ensuring improved distribution
- Collaborated with ITS to produce new content functionality supporting marketing needs
- Transformed public engagement by launching HLS presences on Facebook and YouTube
- Drove development of internal communications portal from RFP, vendor selection, IA discovery and SharePoint site building, designing architecture for future content management
- Provided actionable insights on user behavior and expectations by conducting large-scale marketing survey
- Co-founded “Online Best Practices” forum for cross-departmental collaboration on internet-related issues
- Authored law/policy articles, profiles and interviews for HLS Today News
- Assisted in speechwriting for Deans Kagan and Minow (including 2011 Commencement Address)
- Delivered academic tech initiatives through collaboration with IT, HPAC and peer institutions
AL